Frequently Asked Questions
What are your services?
We provide all your needs from shipping abroad up to delivery to your local destination. Our services include sourcing, buying, quality control, consolidating, shipping, and delivery to your doorstep.
How much is the rate?
If full container or loose cargo, it depends upon the items. Different tariff rate applies to different items. Send us an inquiry for quotation.
In case of consolidated shipments:
If by sea, we calculate our rates by cubic meters。However, the rate will be different for regulated items or heavy items like machinery and tiles, etc.
If by air, in case of e-commerce or personal effects, we calculate our rates by weight.
How many days until it will arrive?
It depends upon the country of origin, if by sea, it takes around 4 to 45 days from shipping. If by air, it takes around 1 to 7 days from shipping.
What’s the process?
If full container or loose cargo, send us an email for proper quotation. Please provide packing list and invoice for a more accurate pricing.
For consolidated shipments whether by sea or by air (e-commerce/personal effects), in selected countries such as the United States, United Kingdom, Canada, Australia, Italy, Thailand, Indonesia, Japan, China, Korea, Hong Kong, and Taiwan, we will give you our warehouse address abroad and all you have to
do is ship there your items and label your boxes properly, and your items will simply arrive at your doorstep. You may also opt to pick up your items from your supplier’s warehouse for extra charge. Fees for consolidated shipments are all in package and there will be no additional charges if client strictly complies with our instructions. No hidden fees, no extra charges. Please send us an email for more
What are prohibited items?
1. Dynamite, gunpowder, ammunitions and other explosives, firearms and weapons of war, and parts thereof, except when authorized by law.
2. Written or printed articles containing any matter advocating or inciting treason, or rebellion, insurrection, sedition or subversion against the Government.
3. Items which are obscene or immoral character.
4. Articles, instruments, drugs and substances designed for unlawful.
5. Roulette wheels, gambling outfits, loaded dice, marked cards, machines, and other gambling apparatus.
6. Lottery and sweepstakes tickets except those authorized by the Philippine Government, advertisements thereof, and lists of drawings therein.
7. Articles of gold, silver or other precious metals or alloys thereof, the stamps, brands or marks or which do not indicate the actual fineness of quality of said metals or alloys.
8. Any adulterated or misbranded articles of food or any adulterated or misbranded drug in violation of the provisions of the "Food and Drugs Act ".
9. Marijuana, opium, poppies, coca leaves, heroin or any other narcotics or synthetic drugs.
10. Infringing or fake goods
|COMMODITY||REGULATORY AGENCY/DEPARTMENT||PERMIT / LICENSE|
|Medicine||Food and Drug Administration (FDA)||valid license to operate and Certificate of product registration (CPR)|
|Prohibited and/or Dangerous Drugs||Philippine Drugs Enforcement Agency (PDEA)||Import permit|
|Precursors & Essential chemicals||Philippine Drugs Enforcement Agency (PDEA)||Import permit|
|Various chemicals for the manufacture of explosives||Firearms and Explosive Office (FEO) / Philippine National Police (PNP)||Import permit|
|Animals and their products||Bureau of Animal Industry (BAI)||Sanitary and phytosanitary import clearance|
|Fish and Fishery aquatic products||Bureau of Fisheries and Aquatic Resources (BFAR) / Department of Agriculture (DOA)||Import permit|
|Endangered species of wild fauna and flora||Bureau of Forest Development (BFD) / Department of Environment and Natural REsources (DENR)||Authority to import|
|Pesticides and fertilizers||Fertilizer and Pesticide Authority||Certification for fertilizers and certificate authorizing importation of pesticides for|
|Dynamite, gunpowder, firearms and weapons of war & parts thereof, ammunitions and other explosives||Firearms and Explosive Office (FEO) / Philippine National Police (PNP)||Import permit|
|Radioactive materials||Philippine Nuclear Research Institute (PNRI)||license and certificate of release|
|Color reproduction machines||National Bureau of Investigation (NBI) / Bangko Sentral ng Pilipinas (BSP)||Import permit|
|Logs and lumber||Bureau of Forest Development (BFD) / Department of Environment and Natural REsources (DENR)||Authority to import|
|Philippine legal tender in excess of Php 10,000; coin blanks and bank notes||Bangko Sentral ng Pilipinas (BSP)||Authorization letter from BSP|
|Parts and components of motor vehicles||Bureau of Import Services (BIS) / Department of Trade and Industry (DTI)||Certificate of Authority to import|
|Radiation-emitting apparatus and related devices||Radiology Health Services (RHS) / department of Health (DOH)||clearance for Customs release|
|Radio communications equipment, accessories, components and parts thereof||National Telecommunications Commission (NTC) / Department of Transportation and Communications (DOTC)||Type Approved Certificate and import permit|
|Plants and plant products||Bureau of Plant Industry (BPI) / Department of Agriculture (DA)||Sanitary and phytosanitary import clearance|
|Used trucks and engines, used tires||Bureau of Import Services (BIS) / Department of Trade and Industry (DTI)||certificate of authority to import|
|no dollar imports of used cars||Bureau of Import Services (BIS) / Department of Trade and Industry (DTI)||certificate of authority to import|
|Products covered by mandatory Philippine National Standards||Bureau of Product Standards (BPS) / Department of Trade and Industry (DTI)||Import Commodity Clearance (ICC) or Philippine Standard quality Mark license|
|Ship, vessels and warships of all kinds||Maritime Industry Authority (MARINA)||authority to acquire ship through importation|
|Sodium cyanide, chlorofluorocarbon and other ozone-depleting substances||Environmental Management Bureau (EMB) /||pre-shipment importation clearance|
|Coals and coals derivatives||Energy Industry Administration Bureau||certificate of compliance on importation|
|Video grams (tapes, cd, vcd)||Optical Media Board (OMB)||import permit|
|Rice||National Food Authority (NFA)||import permit|
|Sugar & molasses||Sugar Regulatory Administration (SRA)||SRA clearance|
|Tobacco||National Tobacco Administration||authority to import leaf tobacco and tobacco products|
|Food and food products, drugs & medical devices, cosmetic products, toys and hazardous substances||Food and Drug Administration (FDA) / Department of Health (DOH)||valid certificate of product registration / valid license to operate as importer|